Here are must-know tips to develop an effective survey— one that gets you the answers that will improve your product and grow your business.
Here are the most popular customer service channels and the pros and challenges for each.
Here are must-know tips to improve your customers’ satisfaction with your product and help them meet their goals.
How do you handle impolite, impatient, and insulting customers? In this guide, we share the best ways to deal with rude customers.
In this post, we discuss how to come up with the perfect topic, what outline to follow, and how to avoid turning your white paper into an ad.
No customer retention strategy is complete without Facebook. In this post, we show you several ways to use Facebook to reduce churn.
Are you looking for ways to improve your email marketing strategy? Check out these 10 tips that are guaranteed to revolutionize your email outreach.
Here’s a beginner-friendly guide to using Instagram to generate leads and then convert those leads to customers.
Here’s your beginner-friendly guide to closing more Saas sales, no matter what sales model you use.
In this post, we’ll share exactly how to use SMS as part of your customer retention strategy.