Stunning Blog

Failed Payments and Churn Reduction Blog

Stunning adds many useful features to Stripe, such as dealing with failed payments using dunning and pre-dunning emails, hosted payment update pages, welcome emails, cancellation emails, custom HTML receipts and much more.

It was founded by Richard Felix.

This blog is about our journey and things that we're learning while working on Stunning, as well as Stunning itself.

Thanks for reading the words that we write.

Tag Archives: involuntary churn

How to Write Dunning Emails that Get Results

Here’s how to write an effective dunning email, from subject line to call to action. Use these tips to reduce involuntary churn and increase your revenue.

Take These Easy Steps to Reduce Involuntary Churn

Here are strategies to reduce or even eliminate involuntary churn. Implement these strategies today and retain more of your customers and your revenue.

Failed Payments? Do These 9 Things Immediately to Recover Payment

Here are crucial tips to implement immediately after a charge is declined. Rescue payments and avoid involuntary churn with these must-dos:

The DTC’s Guide to Avoiding Failed Payments and Involuntary Churn

Are you a DTC dealing with failed payment issues? Here’s how to recover those payments (and prevent them from happening).