Are you building a loyalty program for your SaaS? Here’s a plan for developing a program from scratch.
We just added 2 new email types to Stunning that will help you to better communicate with your customers at the right times. The first is Trial Cancellation emails. We’ve long had Manual Cancellation emails, where we can send a confirmation email to your customer when they cancel their subscription. Manual Cancellation emails used to […]
Have your email subscribers gone silent? Here are our top tips for email re-engagement that will improve your open rates and rescue dying subscribers.
Here’s how to increase in-app activity through carefully crafted and timed messaging. Use these tips to keep your users engaged and excited about your app.
We’re sharing 8 things you can and should do right away to get your customers to renew their commitment with your SaaS.
If you want to increase your SaaS retention rates, forget old school platitudes such as “underpromise and overdeliver,” and try these strategies instead:
Here are the best practices for increasing retention via renewal. This is an essential post for every SaaS.
Looking for ways to convert your leads? Start with a winning customer experience. Here’s how:
Here’s how to stop canceled SaaS customers from churning (and no, cancellation and churning are not the same thing)
How do you win back customers who’ve decided to cancel? In this post, we’ll share must do tips.