Looking for ways to improve the UX in your SaaS? In this post, we share tips on how to deliver an outstanding user experience that reduces churn.
How to Build the Ultimate User Experience in Your SaaS
Archive | Retaining Customers
The DTC’s Guide to Avoiding Failed Payments and Involuntary Churn
Are you a DTC dealing with failed payment issues? Here’s how to recover those payments (and prevent them from happening).
Use These Tips to Increase Customer Satisfaction Without Spending a Fortune
If you want to reduce churn, you must focus on customer satisfaction. In this post, we discuss how to delight your customers without draining your budget.
How to Use Facebook in Your SaaS Customer Retention Strategy
No customer retention strategy is complete without Facebook. In this post, we show you several ways to use Facebook to reduce churn.
How to Use SMS to Retain SaaS Customers
In this post, we’ll share exactly how to use SMS as part of your customer retention strategy.
The SaaS Guide to Creating a Simple Loyalty Program
Are you building a loyalty program for your SaaS? Here’s a plan for developing a program from scratch.
New Features: Trial Cancellation & Abandonment Emails
We just added 2 new email types to Stunning that will help you to better communicate with your customers at the right times. The first is Trial Cancellation emails. We’ve long had Manual Cancellation emails, where we can send a confirmation email to your customer when they cancel their subscription. Manual Cancellation emails used to […]
Re-Engage Your SaaS Customers With This Email Strategy
Have your email subscribers gone silent? Here are our top tips for email re-engagement that will improve your open rates and rescue dying subscribers.
Drastically Reduce SaaS Churn By Doing This One Thing
Here’s how to increase in-app activity through carefully crafted and timed messaging. Use these tips to keep your users engaged and excited about your app.
How to Get Your SaaS Customers to Renew: 8 Strategies to Do Right Away
We’re sharing 8 things you can and should do right away to get your customers to renew their commitment with your SaaS.