Shut down your Saas? If your SaaS has hit a rough patch, there’s still hope. In this post, we share tips on how to turn your SaaS into a thriving business.
On the Brink of Shutting Down Your SaaS? Don’t! Read This Instead
Archive | Retaining Customers
How to Win Back Cancelling Customers
Even though they cancel, it may not be over. Here’s your guide to winning back cancelled customers.
The SaaS Guide to Creating Sticky Customers
Struggling with customer retention? You need sticky customers. In this post, we share a beginner-friendly guide to creating and keeping sticky customers.
How to Write Dunning Emails that Get Results
Here’s how to write an effective dunning email, from subject line to call to action. Use these tips to reduce involuntary churn and increase your revenue.
How to Build the Ultimate User Experience in Your SaaS
Looking for ways to improve the UX in your SaaS? In this post, we share tips on how to deliver an outstanding user experience that reduces churn.
The DTC’s Guide to Avoiding Failed Payments and Involuntary Churn
Are you a DTC dealing with failed payment issues? Here’s how to recover those payments (and prevent them from happening).
Use These Tips to Increase Customer Satisfaction Without Spending a Fortune
If you want to reduce churn, you must focus on customer satisfaction. In this post, we discuss how to delight your customers without draining your budget.
How to Use Facebook in Your SaaS Customer Retention Strategy
No customer retention strategy is complete without Facebook. In this post, we show you several ways to use Facebook to reduce churn.
How to Use SMS to Retain SaaS Customers
In this post, we’ll share exactly how to use SMS as part of your customer retention strategy.
The SaaS Guide to Creating a Simple Loyalty Program
Are you building a loyalty program for your SaaS? Here’s a plan for developing a program from scratch.