Is your SaaS using Stripe? We’ve rounded up some integrations that can help with your retention.
Tag Archives: Customer Success
Defining Customer Success For Your SaaS
Have you defined customer success for your SaaS? Here’s why you should and how to go about it.
Stop Closing Bad Deals: Keeping Your SaaS Sales On Track
Is your churn rate higher than you’d like? Sometimes the answer lies in the deals you’re closing.
Customer Service: SaaS And The Second “S”
Every SaaS needs great software, but to be competitive you should also focus on getting the “service” part right.
How To Engage In A Price War
Got prospects haggling over your SaaS pricing? See when and how to engage in a price war…
Convincing Customers To Upgrade To The Next Tier Of Service
How do you convince customers to upgrade to your next tier of service? Find out why customers upgrade and what you can do here…
Should Your SaaS Host Its Own Conference?
Hosting your own conference is a big undertaking: you should be 100% sure it’s worth doing. By asking yourself the right questions, you’ll find out.
The Importance of Proactively Managing Your Customers
Save your business and boost profits by proactively managing your customers and engaging your loyal user base.
Using SMS to Reduce Churn
To cut your churn rate immediately, start using SMS properly. This instantaneous communication will pay off starting today.
Prevent Cancellations With Better Customer Success Emails
When you see that customers are unexpectedly cancelling their accounts, sending emails can be the perfect solution.