Dunning emails are a great way to combat churn; what does an effective email look like?
Archive | Retaining Customers
4 Customer Retention Strategies For SaaS
What can your SaaS be doing to retain more customers? Check out these 4 strategies…
Stripe User? These Apps Help Boost Customer Retention
Is your SaaS using Stripe? We’ve rounded up some integrations that can help with your retention.
Should Your SaaS Be Picking Up The Phone?
Many SaaS avoid implementing phone support, but is this something you should be doing?
Customer Service: SaaS And The Second “S”
Every SaaS needs great software, but to be competitive you should also focus on getting the “service” part right.