Dunning Emails In Real Life: Mailgun

When you’re as essential to your customers’ success as Mailgun (whole apps are built almost entirely on top of it, and a suspended/cancelled Mailgun account could affect thousands of Mailgun’s customers’ customers), you can come right out of the gate with a mildly threatening email (which kindly informs the customer that if their account is […]

Dunning Emails In Real Life: Drip, by Rob Walling

You’re probably aware that a short time ago, Target’s billing system was hacked, and apparently anyone who’d used a credit card in a Target store within a certain amount of time was told that they might have had their card compromised. Since the card that I’d last used at Target was the card that’s tied […]